Privacy Policy
Effective Date: 07/21/2025
InfuseRx Health, LLC (“InfuseRx,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients' personal and health-related information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile IV therapy services, or interact with us in any other way.
By using our services or accessing our website, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
Name
Date of birth
Address
Phone number
Email address
Emergency contact details
Health Information (Protected Health Information – PHI)
Medical history
Current symptoms or conditions
Medications and allergies
IV therapy treatment history
Physician referrals or prescriptions
Payment Information
Billing and insurance details (if applicable)
Credit or debit card information (processed securely via third-party payment providers)
Technical & Usage Information (for website visitors)
IP address
Browser type
Pages visited
Time and date of access
Device information
2. How We Use Your Information
We use your information to:
Provide and manage IV therapy treatments
Schedule appointments and communicate with you
Ensure safe and effective care tailored to your needs
Process payments and manage billing
Comply with legal and regulatory obligations
Improve our services, website functionality, and client experience
Respond to inquiries or provide customer support
3. How We Share Your Information
We do not sell or rent your personal or health information. Your information may be shared only in the following circumstances:
With Healthcare Providers: For the purpose of coordinating care or ensuring treatment quality
With Authorized Personnel: Including nurses, medical directors, and technicians involved in your care
With Third-Party Service Providers: Who perform services on our behalf (e.g., payment processors), and who are contractually bound to protect your data
When Required by Law: To comply with legal, regulatory, or court-mandated requests
With Your Consent: If you authorize us to share your information with a third party
4. Data Security
InfuseRx Health, LLC takes data privacy and security seriously. We implement appropriate administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, disclosure, alteration, or destruction.
All staff members are trained in privacy best practices and adhere to strict confidentiality standards.
5. HIPAA Compliance
As a provider of health services, InfuseRx Health, LLC complies with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is managed in accordance with HIPAA regulations and industry standards to ensure confidentiality and integrity.
You have rights under HIPAA, including the right to access your records, request amendments, and receive an accounting of disclosures.
6. Your Rights
You have the right to:
Access the personal and medical information we hold about you
Request corrections to inaccurate or incomplete information
Request restrictions on how your information is used or disclosed
Withdraw consent or request that we delete certain data, as permitted by law
File a complaint if you believe your rights have been violated
To exercise any of these rights, please contact us using the information below.
7. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law and medical regulations.
8. Children’s Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian consent. We do not knowingly collect information from minors without appropriate authorization.
9. Changes to This Policy
InfuseRx Health, LLC may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have questions about this Privacy Policy, your rights, or our data practices, please contact:
InfuseRx Health, LLC
29 Sycamore Ln, Commack NY 11725
Email: InfuseRxHealth@infuserxhealth.com
Phone:(631) 822-0944